Customer Testimonials

"I received my Figaro bracelet and was completely satisfied! It has been on my arm ever since! I love the quality, the size and the feel of this bracelet. I will definitely be ordering more things, and I sent your website address to lots of people. You have great products!! I would have never found this in a store." "Yes, I received my order.  I LOVE this piece!  I've been wearing it since I received it and it looks beautiful.  I've received several compliments on this bracelet and I of course let them know where I bought it from. : )  Thank you again : )" "Your customer service is the greatest!" "It was a pleasure doing business with you and I have you on my Favorites now. Loved your presentation and your personal thank you." "I never buy my sterling silver from anyone but you. You are the best." "Thank you for the stunningly beautiful product and the great customer service." Thank you so much for your help.  Each time I call looking for something & needing it yesterday, you always come through.  The items I receive from you are quality items & the people whom I give them to always appreciate them.  Keep up the good work.  God bless you always! I did receiver my order and I love the ring! It's exactly what I wanted and I am very pleased with your customer service and the quality of the product. You're the first site I'll check next time I'm shopping for jewelry. My order arrived today! Thank you! [The charms] are beautiful! I can tell that you took great care in preparing the order to go out! You had the charms in little plastic bags and sent little hoops to attach them, not to mention that you so nicely wrapped the box too!  I am so impressed with not only the charms but also with your excellent service! And it came so quickly! I can't thank you enough! I am so happy with everything! I am one happy customer! I am so glad I found you on the internet! You really stand out as exceptional!  I will, indeed, recommend you to my friends and family ! ! ! We received our order and all I can say once again is WOW! I love everything. You made it easy to find onyx, pearls, and even the black and white czs which really look fantastic with my outfits. It's amazing how much you can dress up or dress down an outfit with the right jewelry. So once again, thank you for your great jewelry and great service. Your personal service always makes buying from you a real joy! Thank you, I received the silver chain just in time for my wife's birthday. We were both very pleased with your product and the quality of the chain.  Just a little background, I myself was in the retail jewelry business for 22 yrs. I know fine gold, diamonds and modern jewelry styles. My wife is currently on a silver kick and I am very happy to appease her. I am very selective with the jewelry I buy. I like different ( not run of the mill massed produced items) and unique pieces. Smart looking without being gaudy.  You have a very good selection of products and prices. I hope more customers find their way to you.  Your price was fair. The service and care was excellent. I wanted to respond to your e-mail regarding my recent order. Yes, I did receive it yesterday. Everything I ordered was just as I expected - beautiful. When I went out today to do errands, I wore all the items. I was so happy to see complimentary items that matched (i.e. rings with matching earrings and necklace). Sometimes it's hard to find jewelry pieces that will look good together. Thank you for your quality merchandise, outstanding customer service and easy to use website. I was so pleased when I received my order! Not only did I love the product, but I have never ordered a piece of jewelry online that came in such an adorable packaging! I almost didn't open it! I really have to say that I loved the personal touch you give to your orders. Thank you so much for making me feel so welcome and special! Hope to order from you soon and I will definitely recommend Silver Messages to all my friends. Got my order and as usual, the jewelry is outstanding. I have another dozen things that I can't wait to order!! Again, as usual, you make buying from Silver Messages a total pleasure. Your little hand writing notes show that you take pride and believe that customer service is important. I for one appreciate it and it keeps me coming back for more. Thanks again for lovely service, quick delivery, and great jewelry. The order was indeed received and she was pleased with her gifts. I would like to tell you why I like to buy from silver messages. I used to have a side business as a silversmith and jewelry reseller. In years past I used to make most of the gifts for family and friends. A need to relocate to follow my "day" job, increased travel and other commitments forced me to put my jewelry work on hold. With Silver Messages, I have been able to find affordable pieces, which are unique, hand crafted, or otherwise unlike the typical "Mall" fare. Items, which allow me to personalize my gift giving, even though I can no longer craft each piece myself. Also your service has been excellent. I'm really impressed with level of service. I've never had anything like this in my online shopping experience. I am very pleased, as with all the merchandise I order from you! I am still singing your praises!  Wonderful stuff!!!!!!!   As always, I was very pleased!  Thank you for asking.  I'll be checking your sales on a regular basis.  You deserve a big STAR for great customer service (and you can quote me on that)!   You are the best. I wouldn't even think of going anywhere else. Please conduct seminars on customer service. The world needs this!   I just received my order of 3 silver toe rings and was pleasantly surprised to have number one received them so quickly after they were shipped and number two for them to be in such a nice box with gift ribbon and with a hand written message on my personalized envelope. It was a really nice touch, especially since I only spent $16.00! I will definitely remember you and recommend you whenever possible. Your free shipping was the first thing that made me buy from you over the other on-line merchants I found. Thank you for such great service, keep up the great work!   Yes, all of the products were spectacular! Some even better than pictured. I love the quality and hope to order again.  Great site, great products! Wonderful, refreshing follow-up! Thanx again! I wanted to let you know that I received my order (I was very pleased) and am looking forward to receiving the heart charm, which was backordered. I so appreciated your handwritten note on the packing slip as well as your generous 30% discount on the backordered item. It is so nice to experience such great customer service, especially from so far away!  I will certainly use you again and recommend you to others! I'm writing to let you know that I did receive my Silver Messages order. I am extremely pleased with the quality of the pendants I ordered and I received them on time in excellent condition. I found it honorable that you wrote me a personal handwritten message on my invoice. It was nice to know that there is a REAL person behind your work, not just a computer. I was really excited when I found your website because I was looking for the particular pendant everywhere online and was unable to find it at an affordable price. I was able to order it from you without going broke, yet I got a good quality product. Thank you for your services! I greatly appreciate your sincerity and concern for your customers' satisfaction. Keep up the good work! Thanks for working with me on my limited budget. We just have to fundraise everything so we're really limited. I truly appreciate your time and kindness. I am so excited we got something nice for the price. I can't wait to see the bracelets and I'm sure they will look amazing. The girls are going to love them. =) Thanks again. Have a great day! Just a note to say thank you for the way you do business. There is a competitor that I recently placed an order with and they would do well to let you teach them how to run a business. This is my second purchase with you, and I am sure I will do more business in the future I did receive my earrings and I LOVE them. You store was one of the best online stores I have dealt with in the past 6 months. Thanks so much! I thought the workmanship was outstanding. Thanks so much for caring, that's kind of unusual in this day and time. Thanks again Yes, we received our orders in great condition and we are very pleased with the quality. So much so we are not returning any of the rings as originally planned. We loved them all and decided to keep them. Your presentation of the little white boxes and silver bows is lovely and makes it so personal. The hand written note is also a very nice touch.  Thanks again for your kind words and excellent service. It was a pleasure working with you and I wish you much continued success. We will definitely refer your site to others and I look forward to ordering more in the future. Not only did I receive it in beautiful timing, I am wearing it already and I LOVE it! Thank you very much. You do good business; I can tell. I have kept your business card, and even given your information to a woman in my office who complimented me on my necklace. I will certainly order from you in the future. Yes, I did receive the charms and they arrived in perfect condition. Thanks for the note. I appreciated the personal touch. I admire a lot of your pieces and I will definitely visit the site again. Thanks! Everything was perfect. I am very satisfied with the quality and you personal note!! For my silver loving friends I will recommend your web store to them. Thank you Wonderful as usual - I think my favorite is the garnet collar!! I honestly can't think of anything that I was disappointed in. Now I just wish I'd get a big bonus every month!!!! Ah, well, now I am being greedy. Also want to compliment you on the shipping. Only the one item on back order and even that arrived promptly. Keep up the good work! Thanks for the follow up. Yes, I received everything in fine condition and am very happy! I have been wearing at least one of my items almost every day!! Thanks for your great and fast service and personal contact! Oh my goodness -- I can't tell you how thrilled I am with my Silver Messages purchases! Your jewelry is simply breathtaking! Such high quality pieces -- and I can't believe how low your prices are! My shipments have arrived on the exact dates that they have been promised, and they are very nicely packaged. I first visited your website to shop for sterling silver charms for my charm bracelet, which has about 33 years of silver "memories" on it. I recently received my Ph.D (finally!), and wanted to get a charm to commemorate the event, but none of the charms I saw specifically said "Doctorate" -- they only said "Diploma". Then I visited your site, and there it was -- and what a great price too! Well, I had it engraved, and it is now on my bracelet with my other special charms -- and I must say, it looks beautiful! It's definitely one of my favorites! Thank you so much! Today I received my second Silver Messages order (I used the wonderful "easterbunny" discount you emailed to me!), and the new jewelry is stunning! I can't wait to receive my two backordered items! Your packaging is fantastic too! Oh, and thank you for the great polishing cloths -- how thoughtful to include them! I just can't praise Silver Messages enough! You definitely have a new, devoted customer! I came home from work tonight (late because it is the end of the month) and found your package. First let me say that I am soooo jealous that you get to live in Colorado, it must be like heaven---I was very impressed with your packaging; everything came looking so very pretty and how nice to find your personal note. I ordered the two small band rings to wear as ring guards for a new platinum ring I got for Valentine's Day....didn't really want to pay for more platinum and your sterling silver really looks nice with my new ring. Love, love , love the pretty small cross and I have been looking for a leather cord for awhile. I found your website just by accident and am very happy that I found such nice place to visit. Will bookmark your site and hope to order from you again soon. Very nice quality. I received the bracelet that I ordered, and I was happy, as usual, with your products. The order was filled promptly, shipped promptly, and arrived at my address promptly--only two days after I was notified that the order had been sent. You and your company are the best! Thanks for adding the "meet Larita" part of your site. It was great to read about you and your family. I feel now, that I have a friend in Colorado--and a site that I will return to again and again. I wanted to let you know that I've recently placed two orders with Silver Messages and I am so pleased with the service. The first order was for a little $4 toe ring and it came in such a nice little box, and the receipt in an envelope with my name hand-written on it. It just felt like you sincerely like to make the effort for these orders to be personal and individual, and that says a lot these days. I then went back online to check out some more inventory and found some GORGEOUS earrings that I've worn every day since I received them! Again the personal attention was noticed and greatly appreciated. Thank you for keeping, even online orders, personal and attentive. I won't hesitate to use your website again when I'm looking for beautiful and unique jewelry for myself or for gifts. I was impressed and very pleased with everything. I am soooo impressed yet again......The chains I ordered were exactly as they were described and of the utmost quality....Rest assured I will recommend your site and will be back again soon. I also appreciate the personal note you put with each order.  Kudos to you and your operation I just wanted to tell you how "Refreshing" it has been to do business with a company which not only has quality products but a business that manages to make their clients feel like "Friends" and not like just another "Order Number. I will definitely recommend you to anyone who has a need for your products, and I'm sure I will be back to "Browse & Buy" again in the near future. I just received my order, and I was so excited I couldn’t even wait to get in the house to open it.   It’s always fun to receive a package in the mail, but I have had unfortunate experiences with internet or catalog shopping in the past, and have been somewhat disappointed in the contents.  Not this time however!  I absolutely love everything I ordered.  If I could wear it all at once I would!   Your note added a lovely personal touch.  With quality and service like this, I imagine you must have a very successful business. I received my order in good condition. I couldn't be any happier with the service and promptness. I was really impressed with the way you packaged the pieces I ordered. I thought it was nice to receive them in gift boxes, but even more special that they were tied with gold ribbon! Even though they were for me, the way they were packaged made me feel like I was opening a present. Some other good points that impressed me - - your selection -your help the couple of times I called you -the fact you told me to sign up for the mailing list and get 20% off my order -and your follow up with an email about the order! Yes, my items arrived in the best of shape and were as beautiful as I had hoped they would be ! I simply fell in love with the "Onyx & Marcasite" ring. I received everything and the quality is just what I expected; no, I think the quality is more than I expected. Everything was in great condition and received in a timely manner. There will be more orders to come. As always, I received your merchandise in perfect condition! The quality of the products is excellent, too! Everything is beautiful. I got the jewelry in today's mail and I put the gray crystal domed twist ring on and went to my hairdresser. Two people noticed the ring and just went wild over it! I told them to look up your website and buy, buy away!!! I received the earrings in good condition and in a very timely manner. They are just beautiful and I am going to order more jewelry from you very soon, not just for myself though. My two sisters and two daughters-in-law all adore silver jewelry. Now that I know about Silver Messages, the excellent quality of your jewelry and how pretty you gift wrap things, it will be so easy to shop confidently for their gifts. Thanks so much for everything. I will be in touch again soon. Hi, Yes I did receive my package and as usual, the jewelry was beautiful, the packaging superb, and the service wonderful!! One of my favorite places to shop!! The necklace I ordered was perfect!  I loved it!  The recipient loved it just as much as I'd hoped, and I will definitely be back for more! Your approach to customer service is the best on the Internet!  Kudos for the personal touch! Thank you very much for following Up.  Yes, I received my order very promptly and in beautiful condition.  And the person who received it as a gift thought it was more beautiful than they believed it would be based on the website.  Overall it was a pleasure to do business with you.  All transactions should be that pleasant. I wanted to let you know that I am extremely pleased with your service.  I recently received my order and I was amazed at the quality.  I'm ordering for a second time!!!  Thanks so much for the personalized attention!  I will definitely recommend you to others!! I gave the abalone bracelet to a friend and she just flipped! She had never seen anything like it! You have very creative and beautiful jewelry (at very reasonable prices!!!) I must say that I am very impressed with your company, very good presentation and I hope to buy from you in the future.  Everything was perfect, you were timely and meticulous in the packaging, it is nice to see that companies still put effort in the details.  Thank you so much. I loved all the things I ordered, which is why I ordered the second time!  Everything was even better than the pictures, the price was perfect, all of it fit, and I got a wonderful jewelry cleaning cloth, too, which works great!  I will definitely be ordering from you again...great service, great products and very good prices.  Thanks!! Please tell your engraver that he did a wonderful job on the Shamrock Charm.  Many thanks to all of you.  I hope people who buy your stuff feel the same way I do.  Best of luck in your jobs and thank you again (all of Silver Messages members). Thank you verrrrrrrrrrrry much for alll your wonderful help!!!!!  He really thought it perfect...wonderful in every way!!! Especially the chain as well!!! :))) I really enjoyed our contact and wish you all the best in the future!  Thanks again! I got the order 2 days ago and am very happy with the package and the service. I have been shopping online for a year or so... And am impressed with your willingness to make sure everything is done right and it means a lot. It was a gift for a friend and she loved it. Thank you very much and I may look for you for other gift orders down the road. Thank you very much. Yes, I received my order and it was exactly what I needed. I have a small cross necklace and I'm always breaking the chain, and now I know where to get replacements. Your notes and personal attention were very nice. thank you for a wonderful customer experience!! In a day and age when business is impersonal and the customer has to take what they get, it is a real pleasure doing business with you! I have never been treated so well by an on-line company.  Thank you so much for the extra added effort you made to satisfy a customer.  You may rest assured that the next time I look for something, yours will be the first site I browse!!!!! Everything arrived safely and I was very pleased with the charms. It is good to know that I have a quality, reliable source for charms. I will definitely be referring people to you. Thank you for making it so easy. The rings were prettier than the pictures, heavier than I expected (thicker, more silver), and arrived in perfect condition. I look forward to doing business with you again; especially with your great customer service ... which is probably the most critical thing for me. My experience with SilverMessages.com and Larita can be summed up in two words: excellent service.  My order was small and humble yet important to me as it was for my cousin’s wedding.  The ring was for my cousin’s husband-to-be and she wanted that exact style.  I spent a lot of time trying to locate exactly what my cousin was looking for and eventually found Larita’s SilverMessages.com.  I was glad to find the exact ring my cousin wanted and I called and placed my order.  Larita treated my order like it was from someone she knew or was friends with and made sure it would arrive in time for the wedding. Well she ran into trouble with shipping it out one day and took it upon herself to ship it out Priority Overnight so it would arrive on time.  I don’t think the ring cost as much as the shipping did but Larita made sure it would get to me in time and I am very greatful that she treated me like a person and not like “another customer”.  Thanks to her my cousin got her ring on time and her wedding went beautifully.  A bit dramatic I know, but it’s important to me and that is why I say Larita and SilverMessages.com have EXCELLENT SERVICE! Yes, I received everything. I was very impressed with the packaging and the personal thank you note I received. More companies should take such care with their customers! What great customer service you give!! I did receive my bracelets, along with the nice note and candies! Everything was perfect! I appreciate you taking the time to write, as well as the hand written letter enclosed with my order. It was a pleasure doing business with someone that gave such a personal touch!  You have beautiful things and such a vast selection! I also love the way you have it all organized, so at a glance I can see exactly what I'm looking for!  I will definitely do business with you again. Thank you again, and have a great week! The silver charm arrived; I appreciate your email and the efficient manner in which your company handles shipping. My granddaughter will love her charm! I look forward to doing business with you again. The quality and service of silver messages is wonderful! I have never rec'd something via mail so quickly. I will definitely be ordering again from you. Thank you so much for the great service. Thank you for following up on my order...you definitely have a wonderful set of procedures in place at Silver Messages...as well as terrific products. I love the earrings and they match the bracelet I received from my mother perfectly. Thanks again...I'll be shopping with you again. I want to thank you for your personal touches to your business. I was extremely pleased with my order and its condition. I can guarantee that the next time I need any silver jewelry, I will order from you. Other businesses could learn from you. I have never experienced customer care like I have received from you.  I think it's GREAT!  Do you treat everyone like this or is it just me?  I did receive the ring and the candy.  Where do you get the time to do all these extras?  It's way out of the ordinary. Thanks again and expect more business from me. Today, I received my first order form Silver Messages. I say "first" because I am sure there will be more in the future. The charm I ordered is just perfect, and the personal touch of your attention to my order has left me with a very pleasant feeling. Thank you! I cannot tell you how happy I am to have found you on the Web. The Orlando area has MANY department stores and jewelry stores, but charms are almost non-existent in any of them. My daughter still has, and adds to her charm bracelet and we intend to start one for her new daughter soon. Now that I have found you, sooner. Thank you, again, for your prompt delivery and making me believe you appreciate my business. I could not be more pleased with my order. Your promptness was greatly appreciated. I also received your free CD which I have shared with the girls at work. I look forward to doing more business with you in the future. Thank you... I am more than pleased. It is rare that you find such service in this day and age. You would think we were back in the 50's.  Exceptional quality and service you have provided, such beautiful boxing, and your card with candies even, You'd think I was right there in the store. I can't express this out of the way courtesy enough.  I have found my new jewelry providers.  I'm a big fan of Silver, so if and when I need to purchase any jewelry for myself or for gift giving I will look no further.  Again, I am extremely PLEASED. Thank You very much! Thank you for checking in with me. I received your products last week. One of the two will work perfectly for me. I am getting married in August and I plan to wear the large square cz with my dress. It looks wonderful. I also wanted to say that you have the best customer service that I have came across on the internet. I will be keeping you in mind for future jewelry needs. Thank you and best regards... I did receive the new earrings and extra one from my original order. They did arrive in good condition and I really appreciate your excellent service and attention. No doubt I will be ordering again. You and your company are a pleasure to do business with. The candy is nice too! Thank you for the follow up e-mail. The order came in the day I spoke with you on the phone. It was in good condition. This whole experience has been very pleasant and has restored my faith in e-commerce. Thanks for the Jolly Rancher candy. And thanks again for your efforts, they are greatly appreciated. I received my order today, and I am really pleased. I have a fairly small wrist and the 7" chain was perfect. I have never found a bracelet that I like better! The crucifix was EXACTLY what I had been looking for. Thanks! And thanks, too for such speedy delivery, and for such a reasonable cost! Yes, I did receive the product in good condition and the quality was fine. I really enjoy shopping through your company. There are a few other items I'm planning to buy, I'm just waiting a little while. I like to treat myself every few pay days. By the way, I really think your company has GREAT customer service. I especially like the little touches like the hand written "thank you" and the Jolly Ranchers. :O) Our ring arrived just in time for my wife's birthday. I am a traditional native silversmith, and, as you know, we do not make solitaires as a rule. My wife is thrilled with the quality and brilliance of her ring, and we thank you for your fine service. Yes Larita, I did and the ring was beautiful. I had ordered it for a friend and she was delighted and has worn it every day since I gave it to her. It was in excellent condition and I particularly liked the fact that it was in a little ring box. I will go back to your website soon and order something for myself. I am very fond of onyx and also turquoise. Thanks for your email note. Take care ~ Molly We received the package in good condition and my wife and I absolutely love it. The personal touches were very nice and I suspect we will be doing business again in the future. Thank you for your interest. My friend received the ring - in excellent condition - and absolutely loved it! She was going through a tough time and it made her feel better and loved. She had an accident and lost a piece of an onyx ring that she has been wearing for over 20+ years that I have known her. Thank you and know that I will recommend your site to others.  I loved everything I saw on it and it wasn't easy to decide which one to send. I'll be a customer again! Great job!! (Regarding the Ancient Roman Glass Fancy Necklace and Earrings): I got the order, and it is LOVELY.  A very dynamic set, the glass looks great, the colors are great and it's in general perfect. Neat stuff! You should make an advertising point of the toggle on the necklace, it is really clever and fits in so well with the overall design. I'm really excited to wear it and I'm happy it turned out so well. Thank you so much for your kind follow-up on my order. Yes, I have received my package, and the charms are great !!! I especially like the catalog on CD, as I have passed it around to my friends. Thank you so much and I will look forward to doing business again with you in the future. The pendant I ordered was beautiful. I had it engraved for my best friends 30th Birthday and got a leather choker to put it on and it looks gorgeous. I couldn't be happier with it. Bonnie I just wanted to say "Thank you" for sending the necklace priority, it made my Mom's day, and it got there before I left. We received the necklace in perfect condition, and I must say I was surprised by the quality...My Mom has been telling me that she gets compliments all the time on the necklace.  I am very pleased with the customer service as well as the product; also when we opened the package, and saw the little extras, it made us smile. Soooo, with that said I leave you with this little note:  No act of kindness no matter how small is ever wasted..... We received the order in good condition. My wife is very pleased with the bracelet and it fits perfectly. Thank you for the prompt and courteous service and for exchanging the bracelet for one that fits my wife. We enjoy doing business with you as you know how to take care of your customers with honesty and good service. I am contacting you as you requested with regard to the order I received from you. I have to say that my order arrived in excellent condition and I also enjoyed the Jolly Ranchers. I am very satisfied with the quality of my order as well. You will probably hear from me again soon. I really owe you a big thank. She got the present in good condition and in time for her birthday! Thank you for the effort you put into that.  She really liked it, so I know where to look next time I want to buy her something special. Keep up the good work... Yes I received my order and I love them! I have your site bookmarked for future orders! I also appreciate the very prompt service and the "candy bag" was such a nice touch! I have told several of the girls I work with where I got the two rings, so don't be surprised to have more orders from this area. Thanks again and I'll be ordering again soon! I received the pendant yesterday and it's in perfect condition. I am extremely pleased with the quality & thank you for your superb service and prompt delivery. Thank you for inquiring about my order. I did receive it and it is really nice. I thought it was gonna be a bit larger link, but I have some larger pendants that will work nicely with it. I would not hesitate to order from you in the future. Thanks again! Thank you very much for getting the order here on time. I gave them to my wife today, she loves them! The wrapping on them was just to her liking. I will definitely be ordering from your company again. I was really happy with the service and the fact that you kept me up to date on what was going on. Thanks again. (hopefully done with the snowstorms out there!) Yes, I did receive my green amber pendant, and I am delighted with the quality of it!  I will probably be ordering more items from you down the line. :o) I did receive my order and was pleasantly surprised at how nicely it was packaged! I am wearing the chain right now and am very pleased with the quality of your product.   I will certainly purchase from you again and recommend you to other people as well! Yes, I did receive my order in excellent condition.  I am pleased with everything that I ordered. It will make great mother's day presents! Thank you for your concern. Have a good day. Yes, I did receive your order in good condition and I was very pleased with the charms. I am making wine charms for my fiancé and I for our wedding day and I was having some trouble finding a site that didn't charge any extra fees (one time ordering fee, etc.). I loved my ring!!  I am wearing to replace my real wedding ring while I am on my honeymoon.  I don't want to risk my $4500 ring being lost or stolen, and I couldn't have found a better price than yours on a replacement!!  I will recommend your company to my friends!! My daughter loves the bracelet (she loved the gift wrapping, too!).  She is very pleased with the design and the quality.  The bracelet arrived in perfect condition and in the time frame you had told me.  I am looking forward to seeing it the next time I am able to visit.   Thank you so very much.  You have done everything possible to ensure every dimension of customer service and satisfaction and then some.  I truly appreciate all of the effort you have made.  I will recommend you to anyone who is looking for a good piece of jewelry and will be sure to mention your highest quality of service.  It is especially commendable and meaningful that you have written to follow up.  You really care about your customers and the quality of your merchandise and service.  That is something people should know about and will remember. Thank you again so very much.  I wish you much success and happiness. Hello, I am writing in response to let you know that yes I did receive my Silver Messages order and was very pleased. I appreciate the fast and friendly service. The charm was beautiful and I will gladly do business again with your company. Thank you for the follow up email to make sure everything was satisfactory with my order. It shows that you really care about your customers. Thank you for your great service and I did get the dove charm. I just thought you might be interested to know that I got it as a present for my 25 year old daughter who is an officer in the National Guard and will be going to pilot school in June for the C-130 Aircraft carrier. She is a private pilot already and was a Chaplin's Assistant in the Air Force so the charm was to send a message of peace (hopefully) and flight. I thought it would just be a special momento for her. I looked at dozens of doves before I found yours and was very pleased. Thank you. I received my earrings and thank you for sending me an extra one.  I am very pleased with them and they look so darn nice on!!!!!!!!!!!!! I received my order and was extremely pleased with the quality.  Thank you so much!  I'm sure to be back with another order! Deanna The ring arrived in a timely manner and in good condition. I like the quality and wear it everyday. I'm looking forward to the other ring that I ordered becoming available. I would definitely buy from your company again! Yes, I did receive my order in excellent condition, and I love them. I will definitely refer anyone I know to you and look forward to doing business with you in the future :-) Yes, the order came in and was in great condition.  My daughter loved it. I remember your help when I chose the necklace and earrings and you felt that they looked "stunning" together.  My daughter agreed whole heartedly.  Thank you so much and have a great day. I did receive my ring and am quite happy with it. I am even more impressed with your customer service. I do a lot of online/mail order shopping and have never had such a personable and pleasant experience. I am looking forward to ordering from Silvermessages.com in the future. My stepdaughter loved the charms for the bracelet I got her for Christmas. The price was right and I will be shopping w/ you again in the future! Thank you so much for your continual contact through-out the order and shipment process.  I am very pleased with the necklace I received. Thank you for your follow-up. Our daughter loved her earrings. She lives in L.A. and is hard to shop for, so I was very pleased to find your web site. I will definitely be buying from you again. I was very pleased with your products, prices and service. I have bookmarked your page and will certainly shop your site in the future. Thank you for your excellent service. Everything was great with my order. Most of the items were purchased for a gift - which the person really liked. She stated that the items were very good quality. I will definitely do business with your website in the future! Thanks. For the exceptional and very personalized customer service, I thank you so very much! I really appreciate it - particularly because I shop exclusively online for gifts to my friends and family back in the U.S. while I have been living and working for the past two years in Switzerland.  While everyone should be so fortunate to live and work in Europe (!), I do rely on, and am often at the mercy of, the quality of email communication from the sites I frequent to ensure that orders are received, processed and delivered.